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Twenty

CRM

A modern open-source CRM you can self-host and extend through its API.

Open-source alternative to:

AGPL-3.0Self-hostedCloudSome features paywalled
Screenshot of the Twenty website
Homepage of twenty.com

What the free edition leaves out

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The free edition is genuinely usable, but some team or enterprise features need a paid plan. “Not confirmed” means the official pages we read did not say, so we do not guess.

Open-core feature checklist for Twenty
FeatureFree editionDetailsSource
SSO / SAMLPaidThe pricing page lists single sign-on (SAML/OIDC) on the Organization plan and above, not on Pro.Source ↗
Role-based access controlFreeRoles and field-level permissions are listed on all plans; row-level permissions are Organization and above. Self-hosted coverage not stated.Source ↗
Audit logsPaidListed from the Organization plan up. Self-hosted mapping not stated.Source ↗
Multi-user / teamsFreeThe pricing page lists the seats limit as unlimited.Source ↗
Backups and restoreNot confirmedDocs give a manual pg_dump and restore procedure with a cron example; no built-in backup tool.Source ↗
API accessFreeREST and GraphQL APIs are listed on every plan, with rate limits on paid cloud plans. Webhooks also listed.Source ↗
Support SLAPaidDedicated support and SLA are listed only on the Enterprise plan.Source ↗

Best for

Teams that want a modern, customizable CRM they can self-host and extend through its API.

Why choose it over HubSpot

REST and GraphQL APIs, webhooks and an MCP server are listed on every plan, and roles with field-level permissions are available on the lowest paid plan.

Where it falls short

Backup is a manual Postgres dump, not a built-in tool. You run the server, worker, Postgres and Redis yourself. Twenty lists single sign-on and audit logs on its paid plans; whether they apply to free self-hosting is not documented.

Open-source alternative to

  • HubSpot — Twenty is an open-source CRM that can be self-hosted, positioned against HubSpot's closed, per-seat platform.

Category

CRM

Topics

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